play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 8445509414
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to gain access without needing a password or email. This convenient method allows you to log in easily and securely.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass before seeking assistance from the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC documents to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you can easily access and enjoy the new features.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is higher than other apps, making it more convenient. Withdrawals are only possible for earnings from gaming, not bonus amounts. This means you can cash out your hard-earned winnings but not rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are filled out and submitted through this app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours, thanks to its fast and stable services. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can disrupt the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn as real money once earned by playing games with the bonus. This earned money can then be withdrawn from your account.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't showing up, don't worry as the funds will be added to your wallet account within 24 hours. If you still experience issues, you can reach out to their care centre for assistance.
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